Next-generation patient education

Preparing for your colonoscopy appointment

Short clinician-led videos, a personalized AI song, tailored copy, and an interactive prep quiz โ€” everything you need to feel confident and ready for your procedure at Intermountain Health.

A song made just for you

Every patient receives a personalized AI-generated song to lighten the prep process. It's unexpected, delightful, and patients love sharing it with family.

๐ŸŽต You Got This, Sarah

Personalized ยท Colonoscopy Prep Encouragement

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2:16

Making prep a little lighter

Our AI composes an original song for each patient โ€” incorporating their name, their procedure, and uplifting lyrics to get through bowel prep with a smile.

Patients who receive a personalized song are 3ร— more likely to open their next follow-up message. It transforms a clinical moment into a human one.

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Unique to every patient

Generated in seconds from the patient's care context. No two songs are the same.

Watch these short videos before your procedure
Each video is led by your Intermountain Health care team. Watch them in order to feel fully prepared on procedure day.
Bowel Preparation Tips & Facts
Video 1

Bowel Preparation Tips & Facts

Your bowel prep takes 4โ€“8 hours โ€” plan to stay near a restroom. Even if you have diarrhea beforehand, complete the full prep as scheduled. Feeling nauseous? Take a 15โ€“60 minute break, then resume. If you vomit, the same rule applies โ€” pause briefly and continue. Your stool should be clear yellow when you're done. Not quite clear after both halves? Keep drinking clear liquids and still come in for your procedure.

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Caitlin Haight, RNColonoscopy Nurse
Bowel Preparation
Gallon Preparation
Video 2

Gallon Preparation Instructions

Fill the gallon container to the marked line. The evening before your procedure (5:00 PM), drink one cup every 15 minutes until half is gone. The next morning โ€” five hours before check-in โ€” finish the second half at the same pace. For example, if you check in at noon, start drinking at 7:00 AM.

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Caitlin Haight, RNColonoscopy Nurse
Medication Guide
Dr. Matthew Feurer
Video 3

Meet Your Gastroenterologist

Dr. Matthew Feurer introduces himself and walks you through what to expect during your colonoscopy. Hearing directly from your doctor before the procedure helps reduce anxiety and builds confidence โ€” so you know exactly who will be taking care of you.

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Matthew Feurer, MDGastroenterology ยท Intermountain Health
Meet Your Doctor
LDS Hospital Location
Video 4

Finding the Endoscopy Center

Your procedure is at LDS Hospital โ€” 8th Ave. & C St., Salt Lake City. Park in the garage across the street on the west side of C St. Enter through the main doors, turn right down the long hallway, take your first right, and check in at the "Endoscopy" sign straight ahead.

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LDS HospitalSalt Lake City, UT
Directions
Every word, tailored to the patient
Generic prep instructions feel like a pamphlet. Personalized education feels like a message from your care team.
intermountainhealth.org/your-prep

Standard Instructions

Colonoscopy Prep Guide

Please complete your bowel preparation as directed. Take the prep solution the evening before and morning of your procedure. Arrive at the facility at your scheduled check-in time. Bring your insurance card and a driver.

Contact our office if you have questions about your preparation or procedure.

AI-Personalized

Sarah, here's your prep plan for Thursday

Your colonoscopy with Dr. Feurer is scheduled for Thursday at noon at LDS Hospital. Here's your timeline:

Wednesday at 5:00 PM โ€” start the first half of your gallon prep. One cup every 15 minutes. Thursday at 7:00 AM โ€” finish the second half. Remember: if you feel nauseous, take a short break and resume. You've got this.

Test your prep knowledge
before procedure day

Patients retain 40% more when they actively test themselves versus passively reading. Our prep quiz turns critical instructions into an engaging experience.

Questions are tailored to your specific prep type, medication, and procedure. Correct answers unlock encouraging messages from your care team.

87%
Completion rate
3.2ร—
More engagement
40%
Better retention
92%
Found it helpful
Start the Prep Quiz

๐ŸŽฏ Colonoscopy Prep Check

Question 1 of 6
What should you do if you feel nauseous during your bowel prep?
Stop the prep entirely and call your doctor
Take a 15โ€“60 minute break, then resume โœ“
Skip the rest of the prep
Drink the rest as fast as possible
Got a question? Just ask.

Patients can get instant, accurate answers about their prep, procedure, and recovery โ€” 24/7, no phone call needed.

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Intermountain Health Assistant

Powered by AI ยท Available 24/7

Hi Sarah! ๐Ÿ‘‹ I'm your Intermountain Health prep assistant. I can help you with questions about your upcoming colonoscopy with Dr. Feurer. What would you like to know?
Can I take my blood pressure medicine the morning of my procedure?
Great question! Yes โ€” you should take your blood pressure medication the morning of your procedure with a small sip of water. However, if you take diabetes medication or blood thinners, check with Dr. Feurer's office first as those may need to be adjusted.
What if my prep isn't working and I'm not clearing out?
Don't worry โ€” this happens sometimes. Keep drinking clear liquids and continue your prep as scheduled. Even if you're not fully clear, still come in for your procedure. The team at LDS Hospital can assess when you arrive. If you're concerned, call the office at (801) 555-0142.

Answers that are actually helpful

Our AI assistant is trained on Intermountain Health's clinical protocols and your specific procedure details. It knows your doctor, your prep type, your appointment time โ€” and answers accordingly.

No more calling the office for common questions. No more Googling and getting scared by worst-case scenarios. Just clear, accurate, personalized answers from a source patients trust.

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Clinically reviewed responses

Every answer is grounded in Intermountain's approved clinical content and protocols.

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Instant, 24/7 availability

Patients get answers at 11 PM the night before their procedure โ€” when the office is closed.

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Reduces call volume

Common pre-procedure questions are handled automatically, freeing staff for complex cases.